For deliveries within Germany, we do not charge shipping costs for orders totaling 69 € or more. For orders totaling less than 69 €, the flat-rate shipping fee within Germany is 4.90 €. We charge 2.90 € for mailing magazines.

If an item you ordered does not meet your expectations, you can arrange a return within 30 days of receipt. Please keep in mind that every return involves effort and costs. You can either pay for the return shipping yourself or use a shipping label provided by us. In this case, we will deduct a flat fee of €5.90 from your refund.

We typically hand over orders to the shipping carrier the very next business day. However, depending on the volume of orders, it may occasionally take longer, which is why we always specify a delivery time of 2–5 business days for products that are available for immediate shipment. Unfortunately, we have no control over any delivery delays caused by the shipping carrier. 

You can pay for your order via PayPal, credit card, direct debit (through PayPal), Google Pay, Apple Pay, or prepayment. We offer a variety of payment methods to choose from, all of which guarantee a secure transaction for both you, the customer, and us.

You can reach us by phone Monday through Friday from 9:00 a.m. to 4:30 p.m. Our knowledgeable staff will be happy to answer all your questions about our products. If you’d like, we can also take your order right over the phone.

Our phone number is: 089 / 23141490

We ship via DHL, DPD, or Deutsche Post.

Packages with a shipping address in Germany, France, or Switzerland, as well as shipments to countries outside the EU and to islands, are generally shipped via DHL.

For shipments to Austria, Belgium, Luxembourg, Spain, Italy, Portugal, the United Kingdom, Sweden, and the Netherlands, delivery is usually handled by DPD. 

Express shipments within Germany are usually sent via DHL Express.

At the end of the checkout process, you'll find a field where you can enter your coupon code. Please note that only one coupon can be redeemed per order, and that products already on sale as well as printed materials are excluded from coupons.

Since we operate as an independent company separate from Vorwerk, we cannot accept Vorwerk gift certificates. 

It is not possible to add items to an order that has already been placed. 

Since we are a company independent of Vorwerk, we cannot provide legal advice regarding the warranty terms of other companies.

As the manufacturer of our products, we are liable under statutory product liability for damages incurred by the consumer as a result of using our product, provided the consumer uses it as intended and in accordance with the user manual. 

Our products are developed by experienced engineers and, prior to market launch, are extensively tested not only by the entire Wundermix team, but also by long-standing representatives, well-known food bloggers, and the editors of leading trade publications in the food processor industry, to ensure maximum safety for both the user and the kitchen appliance.

We have the majority of our products manufactured in Germany—more specifically, by local craft businesses in the region—which is something we consider very important. This allows us to keep transportation distances short, ensure consistently high quality, and support the local economy. 

In addition, we can quickly restock when we sell out again following a product launch.

Our most popular products definitely include the WunderSlicer vegetable slicer, the WunderZoodler spiralizer attachment, and the WunderJuicer citrus juicer. But also the Miximizer Mixing Bowl Reducer and the WunderCap knife set have, over time, established themselves as essential accessories that no household with a Thermomix or Monsieur Cuisine should be without. Our silicone spatulas, the “WunderSpatel” and “FlexiSpatel,” as well as our cleaning brushes, are always useful for food processor owners and are therefore frequently ordered along with other items.

At our showroom in Garching near Munich, we'd be happy to show you and explain all of our products. If you like an item, you can pay for it right there and take it home with you.

On our Instagram channel of the same name, we showcase our products in action every day, offer exclusive behind-the-scenes glimpses into our online store, and share creative recipes using our accessories. Of course, we’re also on YouTube and Facebook.

Just check out our profiles, stay up to date, and get inspired!

You can sign up for our newsletter here. As a subscriber to our newsletter, you'll never miss any news and will be the first to hear about new products. Of course, every email includes an unsubscribe link, so you can unsubscribe at any time.